Sales Operations Lead
R
RemotelyCommercial Finance, Renewable Energy
Philippines, Philippines, Australian time zone (AEST)ContractLead
Salary2500 AUD per month
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- CRM
Requirements
- 5+ years of experience in sales operations, CRM management, or similar roles
- Proven experience building, improving, and scaling operational processes or systems
- Strong experience with CRM platforms, preferably Pipedrive or similar
- Excellent organisational skills with high attention to detail and data accuracy
- Strong analytical mindset with the ability to interpret data and drive improvements
- Ability to work autonomously and take full ownership of responsibilities
- Experience managing pipelines, tracking performance, and improving workflows
- Strong written and verbal English communication skills
- Experience with tools such as DocuSign or similar platforms is a plus
- Proactive, dependable, and solutions-focused
Responsibilities
- Own and manage the CRM system (Pipedrive CRM), ensuring accuracy, structure, and real-time tracking of all partner and deal activity
- Design, improve, and implement scalable sales processes, workflows, and systems
- Build and maintain efficient pipeline management frameworks, ensuring consistent tracking of leads and deal progression
- Establish and enforce best practices for CRM usage, data integrity, and operational consistency
- Analyse pipeline performance and identify opportunities to improve conversion rates and efficiency
- Create and maintain clear documentation for processes, workflows, and standard operating procedures
- Oversee onboarding workflows, including partner setup and helping prospects to leverage tools and resources
- Manage deal creation and lifecycle tracking from application through to completion
- Introduce automation and tools to streamline operations and reduce manual work
- Provide reporting and actionable insights to support decision-making
- Identify operational gaps and proactively implement solutions
- Collaborate closely with leadership to support business growth initiatives
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