Product Manager (Agentic AI)
Remote/USAFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience in product management with a focus on AI, machine learning, or enterprise software. 7+ years of experience in a consulting or a product company.
- Required Skills
- AWSPythonArtificial IntelligenceMachine LearningAzureData scienceServiceNowNLPMLOps
Requirements
- Bachelor’s or Master’s degree in Computer Science, Business, Engineering, or a related field
- 3+ years of experience in product management with a focus on AI, machine learning, or enterprise software
- 7+ years of experience in a consulting or a product company
- Experience integrating AI solutions into platforms like ServiceNow or similar enterprise systems
- Strong understanding of AI/ML concepts including LLMs, autonomous agents, and NLP
- Experience with AI cloud services from AWS, Google GCP, Azure
- Experience in launching enterprise AI solutions with exposure to AI governance, ethics, responsibility
- Experience working in services or consulting environments specifically with AI (preferred)
- Familiarity with ServiceNow’s AI features (e.g., Virtual Agent, Predictive Intelligence) (preferred)
- Data Science and Python experience (preferred)
- Understanding of MLOps lifecycle and human-in-the-loop design (preferred)
- Strong storytelling, prioritization, and stakeholder communication skills (preferred)
- Industry knowledge in sectors such as BFSI and Telecom (preferred)
Responsibilities
- Drive the market launch and IP roadmap of innovative AI-powered solutions.
- Collaborate with sales, marketing, consulting, and development teams.
- Transform autonomous agents, LLMs, and multi-agent systems into scalable, customer-centric products integrated with platforms like ServiceNow.
- Understand competitive market intelligence and conduct research to inform the AI roadmap and features.
- Define product requirements and roadmaps in partnership with the Agentic AI COE Leader and cross-functional teams.
- Identify use cases where agentic AI can enhance and/or orchestrate enterprise workflows, particularly on ServiceNow.
- Develop ROI models and frameworks for realizing value of AI offerings and solutions.
- Collaborate with client-facing teams to identify POC’s opportunities, prioritize features, gather feedback and ensure adoption.
- Work with engineering teams to facilitate agile development processes, define epics, elaborate user stories, translate and prioritize backlog and conduct retrospectives.
- Manage product lifecycle from ideation to launch, with a strong emphasis on usability, performance, ROI and business outcomes.
- Ensure products integrate seamlessly with ServiceNow (e.g., ITSM, HRSD, SecOps).
- Stay informed on emerging trends in agentic AI, LLMs, multi-agent systems, and enterprise automation.
- Participate and orchestrate market awareness events like webinars, client roundtables, analyst presentations, partner briefings.
- Assist in developing product marketing collateral such as data sheets, product positioning, FAQ’s, sales enablement.
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