Bilingual Inside Sales Associate
F
First Help FinancialAuto loans
Remote/Anywhere within the US., EST, PSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish, Portuguese
- Experience
- 1 year of previous sales or banking experience.
- Required Skills
- Microsoft Excel
Requirements
- Demonstrated historical career stability
- BA/BS degree required and/or equivalent work experience
- 1 year of previous sales or banking experience
- Bilingual (English/Spanish or English/Portuguese)
- Excellent communication skills
- Ability to multitask, self-reliant
- Proficient knowledge of Excel
- Proficient knowledge of Outlook
Responsibilities
- Follow-up with dealers on all eligible applications after approval.
- Negotiate with dealerships to win as many deals as possible with best possible terms for FHF (maximize FHF’s “win-rate” for approved applications).
- Assist the dealer as single point of contact for all communication with internal FHF teams.
- Monitor dealer behavior to pick up red flags for dealer risk.
- Travel required to dealerships based on assigned market needs.
- Support Outside Sales team with specific dealer-related initiatives to increase volume.
- Support Servicing and Collections team to handle dealer complaints or other conflicts.
- Manage the list of open applications to ensure timely follow-ups with dealers.
- Manage all aspects of dealer communication across various internal FHF stakeholders to ensure a seamless experience for dealers.
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