Medical Virtual Receptionist (Appointment Setter)
W
Winning AssistantsHealthcare
Philippines, Eastern Daylight TimePart-TimeMiddle
Salary5 - 6 USD per hour
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Job Details
- Languages
- English
- Required Skills
- CRM
Requirements
- Excellent English communication skills (clear voice, no heavy accent)
- Proven experience in appointment setting, sales, or customer service
- Strong rapport-building and persuasion skills
- Ability to respond quickly and manage time-sensitive inquiries
- Experience handling patient inquiries and objections
- Familiarity with Go High Level (GHL) or similar CRM tools (preferred)
- Basic medical knowledge or experience in a healthcare setting
- Reliable internet connection
- Strong work ethic
- Availability for weekends and off-hours work
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Reliable laptop or desktop computer
- High-speed internet connection (minimum 10 Mbps)
- Noise-canceling headset
- Webcam for virtual meetings
- Quiet, professional environment
Responsibilities
- Appointment scheduling and confirmation
- Sending reminders and follow-ups to patients
- Responding to patient inquiries via email and CRM
- Managing incoming leads through Go High Level (GHL)
- Booking appointments quickly to prevent lead drop-off
- Following up with leads during off-hours to improve conversion
- Handling objections and guiding patients toward booking
- Maintaining clear and professional communication at all times
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