Systems Administrator
S
Sizanid StaffingMarketing Organization
Canada. Colombia. Argentina. Philippines. MexicoFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3–5+ years of experience
- Required Skills
- SalesforceTroubleshootingCRMHubSpot
Requirements
- 3–5+ years of experience in systems administration, platform administration, or digital operations.
- Strong understanding of user access management, authentication protocols, and system permissions.
- Experience supporting cloud‑based platforms, SaaS tools, or marketing technology systems.
- Ability to troubleshoot login issues, system errors, and user access problems.
- Strong communication skills and the ability to support both technical and non‑technical teams.
- Familiarity with security best practices and data protection standards.
- Experience in a marketing agency or B2C‑focused environment (preferred).
- Exposure to CRM, customer portals, analytics dashboards, or MarTech platforms (e.g., HubSpot, Salesforce, Adobe Experience Cloud) (preferred).
- Certifications such as CompTIA A+, Network+, or Microsoft 365 Administrator (preferred).
- Experience with SSO, MFA, or identity management tools (preferred).
Responsibilities
- Manage user accounts, permissions, and access controls across client portals, marketing platforms, and internal systems.
- Administer and maintain digital platforms used for B2C engagement, including login management, troubleshooting access issues, and ensuring system uptime.
- Monitor system performance, identify issues, and coordinate timely resolutions to minimize disruptions.
- Maintain documentation for system configurations, access protocols, and platform workflows.
- Collaborate with marketing, operations, and client services teams to support platform needs and ensure smooth user experiences.
- Coordinate with third‑party vendors and platform providers for escalations, updates, and system enhancements.
- Support data integrity efforts, including backups, user audits, and compliance with security standards.
- Assist with onboarding and offboarding processes by managing user setup, permissions, and system access.
- Participate in system upgrades, integrations, and process improvements to enhance operational efficiency.
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