Forward-Deployed Product Manager
T
TailorHeadless ERP
Remote (Anywhere in the world)Full-TimeMiddle
Salary130000 - 170000 USD per year
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Job Details
- Experience
- 2+ years in a Software Company; 5+ years in product management, solutions, customer success, or consulting roles
Requirements
- 2+ years in a Software Company
- Relevant experience in SaaS, ERP, or composable software environment
- Understanding of modular solutions, low-code platforms, or customer-centric software deployments
- 5+ years in product management, solutions, customer success, or consulting roles with strong client interaction
- Proven ability to engage with both technical and non-technical stakeholders
- Experience managing customer relationships
- Translating business needs into actionable product requirements
- Facilitating customer-driven product changes
- Exceptional communication skills
- Organized, structured thinker who can reduce ambiguity
- Technically fluent enough to collaborate with engineers
- Based in or willing to be frequently present in Los Angeles
- Willingness to travel ~20%
Responsibilities
- Gather and Clarify Requirements from clients
- Translate business needs into clear, prioritized requirements for engineers
- Act as the main point of contact for client-facing conversations
- Proactively manage client expectations, timelines, and feedback loops
- Provide context and clarity to engineers for smooth delivery
- Ensure alignment between requests, development, and shipping
- Identify recurring client needs and help formalize templates, docs, or processes
- Help improve internal handoff flows, requirement intake, and communication patterns
- Distill recurring customer insights into strategic themes and prioritized features
- Propose a data-driven roadmap that advances Tailor’s vision
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