Content Manager
N
NMIPayments, Fintech
USFull-TimeManager
Salary80000 - 105000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- Project ManagementContent managementSEOEditingWriting
Requirements
- 5+ years of experience in a content or editorial role (either in-house or at an agency) in payments, fintech, SaaS or a similarly complex technology environment.
- Bachelor’s degree in English, journalism, communications, marketing or related field.
- Strong understanding of payments, embedded payments and NMI’s target audiences, including ISOs, payments professionals, ISVs, banks, fintech partners, and developers.
- Exceptional writing, editing and storytelling skills, with the ability to adapt tone and format for different audiences and channels.
- Working knowledge of SEO best practices, keyword strategy and website analytics, with the ability to use data to inform content decisions.
- Excellent organizational and project management skills, with the ability to manage multiple initiatives, stakeholders and deadlines in a fast-paced environment.
- Confidence working with senior stakeholders, including product leaders and executives, to shape narratives and thought leadership.
- Comfortable creating content beyond owned channels, with an interest in platform-native and community-driven distribution across both industry and technical spaces.
- An awareness of emerging content tools/techniques/best practice that can bring value to the business.
- A strategic mindset combined with a proactive, collaborative approach and the ability to take ownership from idea to execution.
- High standards for quality, accuracy and consistency, and the confidence to enforce them.
Responsibilities
- Own and develop NMI’s content strategy, ensuring alignment with business goals, objectives and go-to-market priorities.
- Define editorial priorities and build and manage the editorial calendar, aligning content to support key themes, campaigns, launches and integrated marketing programs.
- Lead the creation of high-quality content across formats, including website copy, blogs, thought leadership, whitepapers, ebooks and case studies.
- Set the standard for how complex payments and fintech topics are communicated, ensuring clarity and consistency across audiences.
- Establish NMI’s presence in external, audience-relevant platforms and communities.
- Partner closely with product, engineering, and subject matter experts to produce credible, accurate content, including technical blog content when appropriate.
- Collaborate with cross-functional teams and external agencies, influencing content direction and ensuring alignment.
- Act as the senior editorial authority, setting tone of voice, writing and reviewing high-impact content, and ensuring quality and brand consistency.
- Measure content performance and engagement metrics, conduct content audits, and use insights to refine strategy, formats and distribution.
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