Head of IT - Engineering
S
SanityContent Operating System
United States, CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 7+ years in IT, with at least 3 years in a senior or leadership role
- Required Skills
- PythonBashGCPGoogle Workspace
Requirements
- 7+ years in IT
- 3+ years in a senior or leadership role in IT
- Hands-on experience managing IT for a distributed, global team (200-500 people)
- Able to manage and procure upwards of 50+ vendors, owning a budget in the 7 digits
- Track record implementing and maintaining compliance frameworks (SOC 2, ISO 27001, GDPR)
- Experience with enterprise sales support in a B2B SaaS company, answering RFIs and security questionnaires
- Proven ability to reduce IT operational burden through automation
- Deep knowledge of modern SaaS administration (Google Workspace, Okta/SSO, MDM solutions)
- Experience with IT service management and ticketing systems
- Understanding of cloud infrastructure basics (GCP strongly preferred, AWS/Azure an asset)
- Familiarity with security tools: endpoint protection, vulnerability management, SIEM
- Comfort with scripting and automation (Python, Bash, or similar)
Responsibilities
- Build AI-powered workflows for onboarding, offboarding, and day-to-day IT support
- Design self-service systems that scale with the company
- Own the device lifecycle with automation-first thinking: provisioning, deployment, recovery, and secure disposal
- Manage identity and access across SaaS stack with security and usability in balance
- Create operational infrastructure that makes a 240-person company feel like it has Fortune 500 support
- Act as a sparring partner to teams in selecting tools, identifying, evaluating, and adopting the right solutions
- Multiply procurement effectiveness across the company: structured processes, faster decisions, better vendor outcomes, reduced friction
- Build vendor relationships that give startup agility with enterprise-grade capabilities
- Own AI tool strategy and spending (OpenAI, Anthropic, etc.)
- Transform compliance into a sales accelerator that wins enterprise deals
- Own and execute SOC 2 certification end-to-end with efficient, automated evidence gathering
- Turn RFI and security questionnaire responses into a competitive advantage
- Proactively manage sub-processor documentation, particularly for AI tools
- Build a security posture that enterprise customers trust and that doesn't slow down internal teams
- Define and drive the IT Operations roadmap as a peer to other company leaders
- Build an IT operations strategy that scales from 200 to 500+ employees without linear headcount growth
- Partner with SRE and Engineering to create a cohesive infrastructure and tooling experience
- Measure and communicate the impact of operational improvements on company velocity
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