Luxury Travel Consultant - French Speaking

T
Ten GroupLuxury Concierge Service
South Africa, SASTFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
French, English
Experience
Several years

Requirements

  • Excellent language skills in professional French and English (C2)
  • Tertiary qualification or equivalent training, ideally in tourism
  • Several years of professional experience in the travel industry, tour operator or travel agency
  • GDS knowledge (preferably Amadeus)
  • Excellent destination knowledge across key global regions
  • Passion for travel and luxury lifestyle, gastronomy, events, and culture
  • Service-oriented, flexible and able to work under pressure
  • Strong communication skills
  • Full-time availability (40hrs per week)
  • Willingness to work 5 days a week between 07:00 and 22:00 SAST, Sunday to Thursday
  • Located in South Africa
  • Secure home office free from background noise or distractions
  • Meet minimum internet speeds

Responsibilities

  • Advising premium cardholders by phone and email in French and English
  • Handling customer inquiries from quote preparation to billing for individual trips
  • Making reservations with airlines, hotels, and travel agencies
  • Creating tailored offers, travel documents, and detailed travel itineraries
  • Advising and facilitating unique travel experiences
  • Actively selling special promotions and exclusive offers
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