3+ years of direct experience in DME billing and insurance reimbursement Experience reviewing EOBs and taking follow-up actions Extensive work in Brightree and NikoHealth or comparable billing platforms Familiarity with EMRs like Epic, Kareo, or AdvancedMD Working understanding of CPT, HCPCS, ICD-10, HIPAA, CMS, and ERISA Strong attention to detail and clear communication style