Product Manager, Clinical Communication and Collaboration - US Remote

Bachelor’s degree or equivalent work experience in a related field At least 3+ years leading end-to-end product management on both SaaS and mobile platforms Experience in process improvement, iterating and advancing Agile maturity, defining customer discovery process and post-launch/go-to-market planning The ability to communicate effectively with technical and non-technical teams Strong orientation toward data and evidence Demonstrates experience balancing conflicting priorities and making decisions despite ambiguity Ability to collaborate, lead through influence without authority, and foster teamwork Proficient in capacity management and/or project management Effective in technical or formal writing for varying audiences and levels of technical expertise

Provide vision and direction of the product from a patient and user-centered perspective Assess new initiatives for strategic, product, and market fit, return on investment, and RICE priority Develop business cases, document product requirements, conduct user interviews, and review application metrics Refine initiatives for estimation by the development team collaboratively with UX designers, and architects Set the next quarter’s priorities, respond to changes in customer needs, and identify dependencies Plan, communicate, and maintain a 3-year customer facing roadmap Quarterly plan the next program increment (PI) partnered with PerfectServe’s engineering team Establish, maintain, and report on product, product management, and roadmap delivery KPIs Consult with Product Owners on customer release notes Consult with the sales and success organizations as product experts