e-Billing Administrator

1+ years of e-billing experience within a corporate law department or law firm Experience with BillBlast Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, TyMetrix 360, Legal-X, Serengeti/Legal Tracker) Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats a plus Proficiency with Windows-based software and Microsoft Word, Excel and Outlook Strong reading comprehension, analytical and problem-solving skills Ability to exercise proper judgment Ability to produce detailed and accurate work products Ability to organize and prioritize work in a fast-paced and high-volume environment to meet deadlines and daily requirements Ability to communicate clearly and effectively, both orally and in writing with attorneys, staff, vendors and clients Ability to provide quality client service to both internal and external contacts Ability to identify issues and oversee the execution of resourceful solutions Willingness to learn and develop new skills

Execute electronic submission of client invoices via various e-billing middleware systems Identify, troubleshoot and resolve issues during invoice submission Coordinate with attorneys, clients, and staff for e-billing resolutions Communicate escalated issues to supervisor, manager, and director Liaise with team members, attorneys, and upper management Track submitted invoice statuses for payment Maintain internal database of e-billed clients and their compliance requirements Document and update reference materials for the e-billing process Assist with partner and client inquiries Provide updates and financial analysis as requested Participate in firm-wide and departmental projects Perform other duties as assigned