Automation Support Specialist

Basic familiarity with Zapier and/or Power Automate Strong Excel skills (data entry, data cleanup, basic formulas) Ability to maintain accurate, structured data across multiple systems Experience monitoring and troubleshooting basic automation errors High attention to detail and consistency in backend operations Ability to follow established workflows and document updates clearly Comfortable learning new tools and navigating multi-system environments Experience building or testing no-code / low-code automations (preferred) Understanding of workflow logic (triggers, actions, data mapping) (preferred) Familiarity with lookup tables, merge fields, or template-based automations (preferred) Experience with backend tools such as Zoom or CRM platforms (preferred) Basic QA or testing mindset (preferred) Prior experience in operations, systems, or data management roles (preferred)

Maintain and update backend spreadsheets, databases, and lookup tables used in automations Monitor and audit Zapier and Power Automate workflows daily; identify and resolve basic errors Ensure data accuracy and consistency across multiple systems to keep automations running smoothly Generate Zoom links, process attendance reports, and update tracking sheets Update automation-driven email templates, merge fields, and backend settings Run test data through automation workflows and document issues or improvement needs Assist in maintaining reporting dashboards related to activity tracking and compliance Keep SOPs, process documentation, and automation logs up to date