Customer Support Specialist - Remote from USA

Experience in a SaaS B2B customer support role is a plus. Excellent written and verbal communication skills. Technical aptitude. Strong curiosity and empathy. Ability to multi-task across different tools and platforms. Willingness to work with multiple teams in an international and multilingual remote/hybrid environment.

Identify, investigate, escalate and advise customers on their questions and concerns. Impact customer's ability to run their teams efficiently. Work closely with global support teams.