Digital Sales Specialist

Posted about 3 hours agoViewed

15 - 21 USD per hour

North Carolina, Texas, Utah, FloridaFull-TimeCustomer Service

Company:1-800 Contacts

Location:North Carolina, Texas, Utah, Florida, MST

Languages:English

Seniority level:Entry, 2-3 years

Experience:2-3 years

Skills:

Communication SkillsProblem SolvingCustomer serviceAttention to detailTime ManagementWritten communicationMultitaskingAdaptabilityTeamworkTroubleshootingActive listeningAbility to learnSales experience

Requirements:

High school diploma or equivalent experience 2-3 years minimum customer service experience Great typing skills (at least 40 words per minute) Technical proficiency Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better A private, dedicated workplace, free from interruption or distraction that promotes confidentiality Positive, driven and solution-oriented mentality Ability to show up to work on time and work your scheduled shift

Responsibilities:

Answer incoming chats (up to 3 at a time) Consult customers on enhancing the value of their contact lens purchase Proactively communicate and engage with manager and team members Provide top notch customer service in a fast-paced, dynamic environment Identify and resolve problems Maintain high performance metrics