Staff UX Researcher

Bachelor's degree in UX, Human-Computer Interaction (HCI), Interaction Design, Computer Science, or a closely related field 5+ years of experience in UX research, product design, product discovery, or a closely related role Demonstrated ownership over problem definition and solution direction for complex, production software products Strong ability to synthesize qualitative research, quantitative data, and business context into clear product recommendations and priorities Proven experience translating insight into product requirements, user flows, wireframes, and detailed specifications Comfort operating in ambiguity and driving clarity across multiple stakeholders Technical fluency and experience collaborating closely with engineering on system design Experience using product analytics, experimentation, and behavioral data to evaluate outcomes Excellent communication skills Strong organizational skills and ability to manage multiple, concurrent initiatives Experience with tools such as Figma, Posthog, FullStory, or similar

Own discovery, research, and problem definition for assigned product areas Partner with product and engineering to define product strategy, scope, and success metrics Lead mixed-methods research across the product lifecycle Synthesize qualitative and quantitative inputs into clear product recommendations Translate insights into concrete product artifacts, including requirements, user flows, wireframes, and acceptance criteria Drive alignment across design, engineering, and stakeholders Use analytics, experimentation, and qualitative signals to evaluate outcomes and guide iteration Balance user experience, technical feasibility, and delivery considerations Contribute to evolving product discovery and research practices