Enterprise Account Manager

6–10+ years of experience in Account Management, Sales, or Customer Success supporting enterprise SaaS customers. Experience owning renewals and expansion in complex, high-ACV accounts. Comfort multi-threading across technical, business, and executive stakeholders. Strong technical fluency across GTM tooling, data concepts, and integrations. Ability to lead with authority while remaining collaborative and customer-centric. Grit and resilience to stay composed through long cycles, negotiation friction, and organizational change. Enjoy building long-term partnerships. Willingness to travel as needed for strategic customer meetings and events.

Own a portfolio of Enterprise customers for renewals and expansion. Lead strategic account planning and renewal/expansion strategies. Identify growth opportunities across teams, use cases, and business units. Partner with Customer Success, Solutions, and Product to deliver value. Lead executive-level conversations on value realization and roadmap alignment. Navigate procurement, security, and commercial negotiations. Maintain forecasts and account plans, surfacing risks and opportunities. Provide customer insights to influence product direction and GTM strategy.