Creator Program - Operations Manager

Rock-solid project management skills. Experience working with talent, creators, or partners in a marketing or content-driven environment. Meticulous attention to detail & accuracy. Exceptional sense of service. Communicate clearly and professionally in English. Comfortable working US hours and collaborating with a distributed team.

Own contracts, invoicing, and payments for creators. Collect and maintain legal and tax documentation. Maintain up-to-date records across tools and systems. Collect and maintain performance data tied to creator activity. Support reporting efforts by keeping metrics accurate. Serve as a primary point of contact for creators on operational matters. Respond quickly, clearly, and thoughtfully to creator questions. Contribute to a professional, respectful, and human creator experience. Escalate issues and prioritize resolution and trust. Work closely with the Creator Program Lead to support day-to-day execution. Help improve processes and documentation as the program scales.