Director of Recruiting Operations (Remote, LatAm)

5+ years of experience in recruiting operations, staffing operations, or talent acquisition leadership. Prior experience in a staffing agency, recruitment firm, or high-volume recruiting environment (strongly preferred). Proven track record of building and scaling recruiting processes. Strong analytical mindset with experience defining and managing recruiting metrics. Hands-on experience with ATS/CRMs and recruiting automation tools. Excellent communication and stakeholder management skills. Highly organized, detail-oriented, and comfortable managing multiple priorities.

Own and improve recruiting workflows from intake to placement and onboarding. Identify and implement solutions for recruiting pipeline bottlenecks. Design standardized processes for high-volume hiring. Partner with teams to reduce time-to-placement. Define, track, and report on recruiting KPIs. Own recruiting dashboards and performance reviews. Monitor candidate and client touchpoints for satisfaction. Ensure consistent communication and experience in recruiting stages. Own and optimize the recruiting tech stack (ATS, CRM, automation tools). Ensure recruiters are trained on systems and workflows. Act as an operational bridge between departments. Partner with Marketing on lead flow and candidate messaging. Coach recruiting leaders on execution and performance. Lead change management initiatives.