Senior People Relations Partner

Minimum 5+ years of relevant experience in team member relations, employment law, people support, people operations, HR compliance, or HR Generalist roles. Direct exposure to and responsibility for investigations and terminations. Ability to conduct sensitive investigations and identify violations of regulations and/or company policies. Strong organizational, analytical, and negotiation skills. Strong conflict resolution skills and ability to remain impartial. Strong oral and written communication skills. Ability to create and maintain professional relationships at all levels. Ability to handle confidential information appropriately. Ability to work independently with minimal supervision. Ability to upskill and train on technology and functional aspects of case management systems, HRIS, compliance tools. Flexibility to operate in a hyper-growth, fast-paced environment. Capable of multitasking, highly organized, with excellent time management skills. Detail-oriented with excellent follow-up practices. Proficiency in Google Suite required. Knowledge of employment law, particularly regarding team member conduct and terminations in APAC regions (Australia, New Zealand, Singapore, China, Japan) or other countries.

Provide consultation to managers and team members on resolving team member issues, conflict resolution, and disciplinary action/termination. Manage all terminations for all worker types, handling handover of disciplinary and performance issues. Oversee the offboarding process for all termination types and worker types. Serve as an expert in involuntary terminations, ensuring compliance across countries and worker types. Conduct HR-related investigations to ensure adherence to company policies and regulations. Analyze data to monitor team member relations trends. Liaise with Legal, People Operations, and other departments to support compliant conflict resolution and terminations. Oversee tools and tickets for compliance reporting related to team member relations issues. Create and manage standard operating procedures for investigations. Partner with People Success to provide guidance and training to managers on team member relations matters.