Program Manager

Advanced proficiency in Microsoft Excel. Solid understanding of SQL (MS-SQL or equivalent). Experience in developing and optimizing business intelligence tools. Strong analytical and problem-solving skills. Demonstrated project management experience. Exceptional attention to detail and organizational skills. Ability to communicate effectively with multiple stakeholders. Bachelor’s degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or a related field with 7+ years of relevant experience OR Master’s degree with 4+ years of relevant experience. Comfortable working in a fast-paced, dynamic environment. Experience with business intelligence dashboards and reporting (Power BI, Tableau, or equivalent). Experience with Kusto Query Language (KQL) or similar query tools. Prior experience in technology-related supply chain, network hardware planning, or indirect supply planning. Experience collaborating with engineering, sourcing, and supply planning teams. Self-starter with a “can-do” attitude.

Interface with stakeholders on technical and project-related matters. Develop and maintain program/project schedules, status reports, and functional specifications. Perform deep-dive analysis on source data to develop validation processes and ensure report accuracy. Maintain tracking of week-over-week changes in demand, supply, and supportability for network devices. Standardize and improve reporting processes or dashboards. Partner with engineering and cross-functional teams to enhance internal tooling and reporting capabilities. Support weekly and monthly KPI reporting and “what-if” analyses. Document processes and reports for consistent operations. Identify and implement process improvements.