Strategic Accounts Director, Provider Accounts

7+ years of experience in either a growth-oriented account management, sales, or strategic planning role in the healthcare space, with direct experience working with health systems preferred An organized, methodical approach to problem-solving, enabling superior project management and client responsiveness Strategic account planning and execution skills Willingness to travel up to 25% to support client needs An ability to articulate and inspire client action A willingness to "roll up your sleeves" and do whatever is necessary to ensure company success Experience working in a dynamic startup environment A desire to be a part of our mission to improve the U.S. healthcare system

Own the process to retain and upsell Garner's largest clients Drive improved net revenue retention (NRR) and other KPIs for your book of business Serve as the main point of contact and trusted strategic advisor for client executives Consult with clients to resolve strategic problems and ensure Garner is delivering value Monitor and anticipate the strategic needs of your book of business Monitor overall client health and execute strategic plans to proactively address key account risks Execute project management plans for new client onboarding and regular client touchpoints Collaborate with product, data, and technology teams to deliver customized reports and presentations