Inbound Sales Associate, Mortgage (6 Month Fixed Term Contract)

1+ years in a sales development, customer support, or high-volume administrative role. Clear and empathetic communication skills. Proactive and action-oriented approach. Persistent and dedicated with a system for follow-ups. Strong organizational skills to manage a high volume of leads. Experience with AI tooling or a strong desire to learn. Interest in the Canadian mortgage or real estate market is a strong plus.

Act as the first point of contact for inbound mortgage leads. Answer initial questions about the mortgage process. Review applications for missing details and gather necessary information. Manage a pipeline of leads and book appointments for the brokerage team. Utilize AI and sales engagement tools to increase outreach efficiency.