3+ years in product management or an adjacent technical, customer-facing role in SaaS/MarTech/ecommerce or AI/agentic domains. Experience shipping workflow automation or AI-assisted features is valuable. Experience shipping segmentation and activation capabilities is strongly preferred. Hands-on data ability: SQL (BigQuery preferred) and Python scripting (pandas/NumPy) proficiency, designing and interpreting basic cohort analyses and A/B tests, and spotting instrumentation gaps. Builder bias: demonstrable prototypes personally assembled using low-code workflow automation tools, AI-powered app builders, a basic web stack, or notebooks. Retail empathy: experience building for retailers or partnering with retail clients. Senior presence: confident with executive and client-facing conversations.