- Own the collection, analysis, and reporting of key platform metrics including system uptime, API latency, and data quality scores.
- Build and maintain dashboards to track platform health and adoption trends across internal consumers.
- Support the PM in writing and maintaining PRDs, epics, user stories, and acceptance criteria.
- Gather and synthesize feedback from internal platform consumers to identify friction points and unmet needs.
- Monitor data pipeline health and flag issues across ingestion, transformation, and delivery layers.
- Track sprint progress, manage the product backlog, and assist in preparing roadmap and executive presentations.
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