Registered Nurse Coordinator - Night Shift
80000 - 85000 USD per year
Company:Cadence Health
Location:United States, EST
Languages:English
Seniority level:Senior, 4+ years
Experience:4+ years
Skills:
Project CoordinationAgile methodologiesDocumentationMicroservicesMicrosoft Office SuiteCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceMentoringAttention to detailOrganizational skillsPresentation skillsTime ManagementWritten communicationMultitaskingComplianceQuality AssuranceTeam managementStakeholder managementComputer skillsLead GenerationSoftware EngineeringDebuggingChange ManagementCustomer SuccessConfluenceEnglish communicationCoachingInterpersonal skillsNetworkingExcellent communication skillsAdaptabilityRelationship buildingProblem-solving skillsCritical thinkingTeamworkResearchFluency in EnglishEmpathyVerbal communicationReportingTroubleshootingActive listeningStrong work ethicAbility to learnCross-functional collaborationRelationship managementMarket ResearchMentorshipStrategic thinkingProcess improvementResearch skillsTechnical supportCRMAnalytical thinkingData analyticsData managementCustomer support
Requirements:
Compact multi-state licensure (RN compact) 4+ years experience treating CHF, hypertension, and Diabetes patients either in an outpatient or inpatient setting. Passion for patient/customer experience and improving healthcare with digital innovation. Independent thinker/operator. Ability to monitor patient vitals, symptoms and labs to identify patients in need of clinical interventions.
Responsibilities:
Follow standardized triage protocols for incoming calls and escalate appropriately. Follow up with patients with abnormal readings to gather more information. Monitor patient vitals, symptoms, and labs to identify patients in need of clinical interventions. Provide administrative support, including rescheduling and following up on lapses in vital taking. Respond to inbound patient clinical questions and escalations by phone and/or text message. Support clinical documentation for the Cadence care team.
