Support strategy development, planning, and execution for programs in recruiting, outreach, retention, succession planning, and training/leadership development. Create impactful deliverables (written materials, briefings, data visualization). Provide support, expertise, and recommendations across multiple workstreams including knowledge management, change management, and succession planning. Think strategically, translate strategies into actionable plans, and develop project schedules and work products. Analyze processes and programs to identify opportunities for increased efficiency and effectiveness. Perform gap analyses, aggregate results, and create recommendation reports. Support working groups to drive, integrate, and coordinate large-scale organizational transformation initiatives. Design and support implementation of change management strategies focused on stakeholder engagement, adoption, and communication. Develop internal and external communication products. Identify and document knowledge management requirements; recommend and develop knowledge management approaches and tools. Identify key metrics; collect, review, and aggregate data; perform data analysis; develop dashboards and visualizations. Design and conduct quantitative and qualitative analyses and benchmarking studies. Engage the customer, deliver presentations, lead customer meetings, resolve issues, and exceed customer expectations. Coordinate the development of documentation and briefings for senior leadership. Provide meeting design and facilitation support, including agendas, logistics, and minutes.