Staff Software Engineer (Product Engineering)

9+ years of professional software engineering experience Strong track record of building and scaling production systems Led major technical projects that cut across teams, functions, and layers of the stack Ability to drive alignment without being the loudest voice Deep ownership of business-critical systems Experience building for performance, supportability, and long-term evolution Ability to debug complex, cross-system issues Design for observability and resilience Comfortable operating in ambiguous, fast-changing environments Ability to facilitate clarity and focus on complex requirements Translate deep technical thinking into clear, persuasive communication

Move between squads to tackle complex engineering challenges Advocate for and implement broad changes to improve system architecture Lead the evolution of patient assistance and modernization of core chat platform Own selection and integration of new platforms Lead cross-squad technical strategy Mentor engineers at all levels Shape org-wide architecture Contribute hands-on code approximately 60% of the time Influence engineering culture Build software that makes a difference for real people navigating healthcare