FleetShare Operations Specialist (Minnesota)

Proven experience in managing deadlines and providing feedback on trends and customer challenges. Must hold a valid U.S. driver's license and an acceptable driving record. Excellent customer service, communication, and listening skills. Aptitude to learn FleetShare fleet management system (Agile/TSD), CRM (Salesforce), and LeaseWave. Strong Microsoft Office Suite skills. Effective time management and organizational skills. Critical thinking and problem-solving ability. Exceptional verbal, written, presentation, project management, and interpersonal skills. Ability to work independently and collaboratively. Familiarity with telematics software is a plus. Must be comfortable working on your feet for extended periods. Work is primarily conducted outdoors in varying weather conditions. Frequent bending, kneeling, and reaching to complete tasks. Bachelor's degree preferred.

Serve as the primary contact for FleetShare locations in your territory. Act as a subject matter expert within FleetShare. Facilitate documentation for new or renewing FleetShare users. Conduct inspections for new vehicles entering the program. Manage rental-related inquiries. Build and maintain relationships with key onsite contacts within client operations. Manage usage in the defined territory to increase utilization and income. Facilitate maintenance, repairs, inspections, registrations, and related needs of FleetShare vehicles. Provide KPI reporting for the assigned territory internally and externally. Coordinate vehicle movements and material shipments within the territory. Handle billing for charges incurred within the assigned territory. Collaborate with cross-departmental teams. Troubleshoot product technology onsite. Take on additional projects as assigned.