Proven experience in the execution of ServiceNow implementations with a focus on ServiceNow interface configuration At least 4 years of ServiceNow development, configuration and implementation experience Project experience implementing a new, or configuring an existing, configurable workspace or service portal Experienced in Service Portal, Core UI, Mobile UI, Workspace Keen attention to detail Knowledgeable of web accessibility standards and development practices Well versed in navigating and utilizing industry standard web design tools such as Figma Client-centric with strong communication and presentation skills