Crossfuze

👥 251-500Information ServicesConsultingIT ManagementConsumer SoftwareInformation TechnologyEnterprise SoftwareSoftware
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Crossfuze is an independent ServiceNow partner recognized for its exceptional customer satisfaction and expertise in digital transformation. With over 1,200 successful projects, the company specializes in delivering agile and confident ServiceNow solutions for organizations of all sizes.

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🔥 Engagement Manager
Posted 15 days ago

📍 Canada

🧭 Full-Time

💸 100000.0 - 120000.0 CAD per year

🔍 Professional services and consulting

  • A bachelor’s degree or equivalent experience.
  • 5+ years’ experience in a professional services organization and consulting experience.
  • Experience working on ServiceNow projects required.
  • Project Management Professional (PMP) or similar certification is preferred.
  • Agile Scrum experience and Scrum Master certification is preferred.
  • Effective communication skills and strong interpersonal skills.
  • Experience managing several concurrent external client projects desired.
  • ITIL V3 or V4 Foundations Certification is preferred.
  • The Engagement Manager (EM) oversees scope, schedule, and budget to meet the defined solution for clients.
  • Collaborate with the client’s project team to ensure governance and support.
  • Responsible for assembling and leading project resources, ensuring task understanding, tracking progress, and managing changes.
  • Act as the single point of contact for client engagements and lead the project team throughout the delivery process.
  • Manage all facets of projects, including risks, issues, changes, and resourcing.

Project ManagementAgile

Posted 15 days ago
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