Crossfuze

Crossfuze is a provider of consulting, design, implementation services, and resale of the ServiceNow® technology platform.

251-500 employees
Founded 2000
Information Services
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions3

This position is fully remoteCandidates for this role must be located in Canada.Full-TimeServiceNow ConsultingPosted
  • Support process definition, re-engineering, and gap analysis through customer workshops.
  • Advise customers on leveraging ServiceNow to improve business processes.
  • Draft user stories, acceptance criteria, testing strategies, and knowledge transfer documents.
  • Guide customer system administrators through engagements with ad-hoc training and oversight.
  • Lead technical solution delivery, including oversight and unit testing of developer resources.
  • Provide technical expertise on ServiceNow configuration versus customization.
  • Prepare high-quality customer-facing technical deliverables.
  • Maintain a 75% billable utilization target across multiple projects.
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About Crossfuze

Crossfuze empowers organizations to achieve digital transformation. You will build and implement solutions on the ServiceNow platform. They are recognized by ServiceNow as an Elite Partner, a designation held by fewer than 80 partners globally. Crossfuze has deployed over 1,200 successful projects. You will join a team that has delivered over 1 million consulting hours. They serve diverse industries like tech, healthcare, and finance.

How We Work

You will thrive in a culture that champions remote work and flexibility. Crossfuze believes that the quality of work matters more than where or when it is done. They embrace a "work from anywhere" mindset. This team actively promotes mindfulness and wellness. They support a positive work-life balance for every employee. You will find a company that values diversity, inclusion, and belonging. You can contribute to an employee-led task force. They foster an environment where your well-being is a priority.

Engineering at Crossfuze

You will work deeply with the ServiceNow platform. This means implementing, configuring, and customizing solutions. Your technical expertise will guide clients through complex digital transformations. You will apply knowledge of web technologies, ITIL, and JavaScript. The team focuses on configuration over customization for best practices. You will solve interesting problems in areas like AI, ITSM, ITOM, and CSM. They need your insights to connect ServiceNow with other enterprise systems. This involves complex integrations to drive client success. You will contribute to solutions that meet high industry standards.

Why Join Us

  • Drive digital transformation for diverse clients using ServiceNow
  • Contribute to a company recognized for top customer satisfaction by ServiceNow
  • Benefit from a flexible, remote-first environment that prioritizes work-life balance
  • Access continuous learning and development programs to grow your ServiceNow expertise
  • Work in a supportive culture with strong emphasis on mental health and family-friendly benefits

Benefits & Perks

  • Flexible remote work options
  • Additional PTO day for mental health
  • Competitive paid time off
  • Half-day Fridays (no meetings or messages from noon local time)
  • Paid maternity and paternity leave for biological birth and adoption
  • Newborn, adoption, and fertility assistance
  • Competitive training & development programs
  • Extended Healthcare Plan
  • Group RRSP with employer match
  • 10 days toward bereavement leave (Canada specific for this role, US is 5 days of sick time or PTO if available for bereavement.) - *Note: The provided benefit says '10 days toward bereavement leave' but the US specific info in the original data says 5 days, so I'm tailoring to Canada for the job opening.* A premium subscription to the Calm app for every employee and 5 additional people of their choice

Tech Stack

mxserver