Customer Service Agent (Call, Email & Chat)

At least two years of Customer Service Experience for English-speaking businesses/clients/customers. Proficiency with computers, especially with regards to CRM software - Shopify. Ability to multitask and strong time management skills. Stable high-speed internet with backup. (Minimum of 10 Mbps) Computer (laptop or desktop) with Quad-core CPU at least 2.5hgz or higher, RAM 16GB or higher, 1GB GPU, at least 110 GB SSD for your drive C. Dual monitor with at least 1920 x 1080 display resolutions Noise-cancellation Headset with mic and webcam for meetings; Krisp or any noise-canceling software Focused and quiet workspace. Above average written and verbal English communication and comprehension skills. Great chat, email, social media, and phone etiquette. Advance critical thinking skills

Convert calls/emails or chats into sales by providing world-class customer service and a pleasant experience to every website visitor. Protect company's, clients', and visitors' information. Work with the team to accomplish your goals individually and as a team. Update your knowledge through continuous learning. Ensure you have the right equipment and a proper place to work productively.