Product Manager

5+ years of product management experience, with at least 2 in B2B SAAS. Demonstrated success in shipping features that improved key metrics. Experience using AI tools for research, prototyping, and documentation. Ability to thrive in small teams and create necessary processes. Skilled in thinking through complete workflows and future-proofing concepts. Adept at evaluating product trade-offs and prioritizing effectively. Excellent written and verbal communication skills, able to adapt to different audiences. Ability to wear multiple hats and proactively solve problems. Legal ability to work in the US without visa sponsorship. Former Edtech or Govtech experience is a plus. Former startup experience is a plus. Ability to travel 10% of the time.

Conduct customer discovery to understand pain points and product gaps. Define and own product vision, objectives, metrics, and features. Manage features from idea to launch, including design, iteration, and cross-functional collaboration. Partner with engineering, design, and go-to-market teams. Communicate priorities, solutions, and timelines to stakeholders. Write Product Requirements Documents (PRDs). Participate in bug triage and release planning. Write release notes and product documentation. Share roadmap updates with customers. Participate in troubleshooting and customer support for escalations.