Calibrate

👥 251-500💰 Private over 1 year ago🫂 Last layoff almost 2 years agoPersonal Health Wellness Health Care💼 Private Company

Calibrate is a technology-driven company currently seeking a Senior Software Engineer to join its innovative team.

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🏢 Thirty Madison

👥 251-500💰 $140,000,000 Series C almost 4 years ago🫂 Last layoff over 2 years agoPharmaceutical Personal Health Wellness Health Care

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Jobs at this company:

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🔥 Member Support Representative (11:30am-8:00pmEST, Fri, Sat, Sun)

Posted 11 days ago

📍 United States

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

🔧 Requirements

Highschool degree or equivalent required
A self-starter with the ability to hold yourself accountable in a remote working environment
Strong verbal and written communication skills.
A quick learner and comfortable using a variety of applications and software, which will include practice management systems, electronic health records, and related software; must be knowledgeable in Microsoft Office, Gmail, Google Drive, and Slack and have familiarity with CRM systems and practices
Previous experience in hospitality, member services, or customer support, ideally at an early-stage startup
High level of creativity with problem-solving and troubleshooting
Adaptable and flexible to changing priorities, SLAs, workflows and organizational changes
Strong time management and organizational skills with the ability to prioritize and self-motivate to achieve and exceed personal, team and department SLAs and goals
Great active listening skills with a focus on empathy
Ability to work under pressure, with an escalated members
Strong work ethic and ability to remain positive with day to day impact on the workload
Enjoys working both independently and collaboratively as part of a remote team
Able to multitask by conducting phone conversations while documenting details of the call and moving the call forward
Strong preference for individuals who have worked in omni channel support centers
Impeccable attention to detail
Multilingual skills a plus, but not required

💡 Responsibilities

Efficiently manage a high volume of inbound member calls in a professional, timely and caring manner while providing accurate answers and information
Respond to inquiries from members in a timely, professional, and empathetic manner; follow-up to ensure resolution
Ensure quality member experiences are consistently delivered across channels (asynchronous messaging, phone, live chat) following all local, state, and federal guidelines
Identify members’ needs by asking clarifying questions, researching issues and providing solutions and/or alternatives within established workflows
Engage, support, and retain members by building rapport and going the extra mile while providing compassion and empathy that results in solutions
Demonstrate Calibrate’s values with every member interaction
De-escalate situations involving dissatisfied members, offering empathetic assistance and support
Thoroughly document all member interactions, next steps and escalating to your manager as appropriate
Make outbound calls to members, labs and pharmacies as part of various workflows
Contribute to achieving Calibrate service level agreements through collaboration with team members, leaders and other departments
Support Calibrate members in a variety of areas such as responding to general program inquiries, verifying member information, processing account updates, and leverage strong computer skills and the ability to navigate through multiple systems to research information quickly and effectively
Provide accurate, valid and complete information by using the right methods/tools that align with member request and asking for support if information is incomplete
Share member feedback and information with Associate Managers in order to continuously improve and evolve the member experience
Strong interpersonal skills with the ability to build rapport quickly and communicate effectively with members and other team members of Calibrate.
Serve as a proud brand ambassador for Calibrate, consistently championing our core values
Take ownership of your personal performance including key metrics relevant to Calibrate standards
These are key responsibilities for this role but may change with evolving business needs

Communication SkillsProblem SolvingCustomer serviceWritten communicationMultitaskingEmpathyVerbal communicationActive listeningComputer skillsCRM

Posted 11 days ago

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🔥 Staff Software Engineer

Posted 13 days ago

📍 United States

🧭 Full-Time

🔍 Software Development

🔧 Requirements

8+ years of software development experience, with strong skills in Python
Experience with PostgreSQL and other SQL-based databases
Experience with AWS (or other cloud services), infrastructure as code, and CI/CD
Experience with mobile development is a plus.
Strong strategic thinking, with the ability to align team efforts with organizational goals.
Extensive experience in software engineering, with a proven track record of technical leadership and mentoring.
Strong expertise in designing and developing scalable and maintainable software systems.
Proficiency in systematic debugging, incident management, and operational monitoring.
Excellent communication skills, with the ability to foster a culture of effective communication and collaboration.
Deep understanding of security principles and practices, with experience in driving security initiatives.
Ability to manage risk, change, and uncertainty in a dynamic environment.

💡 Responsibilities

Design services and systems with a focus on iterative development, reliability, and simplicity.
Build, test, deploy, maintain, and enhance software solutions to address dynamic business needs.
Partner closely with product and design on discovery and experimentation to release solutions for impactful user and business problems.
Lead by example, demonstrating technical excellence, and providing mentorship to help team members grow.
Assist your team in making decisions that align with organizational objectives, supporting these decisions, and taking accountability for their outcomes.
Foster collaboration within the engineering team through consistent communication and building robust relationships with teammates, managers, and stakeholders across the organization.
Manage technical dependencies, timelines and deliverables for projects
Participate in rotating on-call duties, including incident management.

AWSBackend DevelopmentLeadershipPostgreSQLPythonSoftware DevelopmentSQLDesign PatternsCommunication SkillsCI/CDMentoringDevOpsMicroservicesSoftware Engineering

Posted 13 days ago

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🔥 Member Support Representative (11:30am-8:00pmEST, Sat, Sun, Mon)

Posted 14 days ago

📍 United States

💸 20.0 - 22.0 USD per hour

🔍 Healthcare

🔧 Requirements

Highschool degree or equivalent required
A self-starter with the ability to hold yourself accountable in a remote working environment
Strong verbal and written communication skills. Patient, personable, and kind -- in writing, in person, on the phone, and on video
A quick learner and comfortable using a variety of applications and software, which will include practice management systems, electronic health records, and related software; must be knowledgeable in Microsoft Office, Gmail, Google Drive, and Slack and have familiarity with CRM systems and practices
Previous experience in hospitality, member services, or customer support, ideally at an early-stage startup
High level of creativity with problem-solving and troubleshooting
Adaptable and flexible to changing priorities, SLAs, workflows and organizational changes
Strong time management and organizational skills with the ability to prioritize and self-motivate to achieve and exceed personal, team and department SLAs and goals
Great active listening skills with a focus on empathy
Ability to work under pressure, with an escalated members
Strong work ethic and ability to remain positive with day to day impact on the workload
Enjoys working both independently and collaboratively as part of a remote team
Able to multitask by conducting phone conversations while documenting details of the call and moving the call forward
Strong preference for individuals who have worked in omni channel support centers
Impeccable attention to detail
Multilingual skills a plus, but not required

💡 Responsibilities

Efficiently manage a high volume of inbound member calls in a professional, timely and caring manner while providing accurate answers and information
Respond to inquiries from members in a timely, professional, and empathetic manner; follow-up to ensure resolution
Ensure quality member experiences are consistently delivered across channels (asynchronous messaging, phone, live chat) following all local, state, and federal guidelines
Identify members’ needs by asking clarifying questions, researching issues and providing solutions and/or alternatives within established workflows
Engage, support, and retain members by building rapport and going the extra mile while providing compassion and empathy that results in solutions
Demonstrate Calibrate’s values with every member interaction
De-escalate situations involving dissatisfied members, offering empathetic assistance and support
Thoroughly document all member interactions, next steps and escalating to your manager as appropriate
Make outbound calls to members, labs and pharmacies as part of various workflows
Contribute to achieving Calibrate service level agreements through collaboration with team members, leaders and other departments
Support Calibrate members in a variety of areas such as responding to general program inquiries, verifying member information, processing account updates, and leverage strong computer skills and the ability to navigate through multiple systems to research information quickly and effectively
Provide accurate, valid and complete information by using the right methods/tools that align with member request and asking for support if information is incomplete
Share member feedback and information with Associate Managers in order to continuously improve and evolve the member experience
Strong interpersonal skills with the ability to build rapport quickly and communicate effectively with members and other team members of Calibrate.
Serve as a proud brand ambassador for Calibrate, consistently championing our core values
Take ownership of your personal performance including key metrics relevant to Calibrate standards
These are key responsibilities for this role but may change with evolving business needs

Communication SkillsMicrosoft ExcelCustomer serviceMicrosoft OfficeRESTful APIsOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skillsExcellent communication skillsAdaptabilityProblem-solving skillsTeamworkEmpathyVerbal communicationTroubleshootingActive listeningStrong work ethicData entryComputer skillsCRM

Posted 14 days ago

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🔥 Nurse Practitioner (Full-time)

Posted 3 months ago

📍 IA, IL, MA, ME, MN, NC, OR, SC, TN, TX, VA

🧭 Full-Time

💸 145000.0 USD per year

🔍 Metabolic health and obesity treatment

🔧 Requirements

Completed a CCNE-Accredited program for NP (Nurse Practitioner), FNP (Family Nurse Practitioner), DNP (Doctor of Nursing Practice), or other APRN (Advanced Practice Registered Nurse) program.
At least 1+ years of experience in obesity medicine, and/or bariatric specialty setting, with 5+ years experience preferred.
Demonstrated excellent written/verbal communication skills and virtual 'bedside' manner.
Active, unrestricted license in IA, IL, MA, ME, MN, NC, OR, SC, TN, TX, and/or VA required.
Good standing with all licensing authorities, including required CME/CE, no active investigations, and no malpractice history.

💡 Responsibilities

Consistently provide world-class clinical care and patient experience.
Review patient intake and provide initial interaction discussing obesity science and prescriptions.
Utilize a detailed clinical treatment paradigm specialized for obese patients.
Commit to full-time work in a telehealth setting.

Posted 3 months ago

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🔥 Doctor (Multiple licenses required)

Posted 4 months ago

📍 IA, IL, MA, ME, MN, NC, OR, SC, TN, TX, VA

🧭 Full-Time

💸 200000.0 - 225000.0 USD per year

🔍 Metabolic health and obesity treatment

🔧 Requirements

BC/BE MD in family medicine, internal medicine (with or without subspecialization), or emergency med with primary care experience.
Other BC/BE physicians with specific obesity medicine experience are also welcome to apply.
Demonstrated excellent written/verbal communication skills and a strong virtual 'bedside' manner.
Active, unrestricted license in IA, IL, MA, ME, MN, NC, OR, SC, TN, TX, or VA required.

💡 Responsibilities

Consistently provide a world-class level of clinical care and patient experience.
Review patient intake and provide initial patient interaction discussing obesity principles and prescribing weight loss therapy.
Manage daily tasks, member messages, and lab results, overseeing patient progress.
Engage with coaches to coordinate care and conduct regular check-ins.

Posted 4 months ago

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🔥 Staff Engineer, Mobile & Front End

Posted 5 months ago

📍 United States

🧭 Full-Time

💸 200000 - 225000 USD per year

🔍 Metabolic health

🔧 Requirements

Deep experience in mobile development using React Native.
8+ years of software development experience with strong skills in JavaScript, HTML, and CSS.
Extensive experience with front-end frameworks such as React, Angular, or Vue.js.
Experience with state management libraries (e.g., Redux, MobX).
Proven track record of technical leadership and mentoring.
Strong expertise in designing and developing scalable and maintainable front-end systems.
Proficiency in systematic debugging, incident management, and operational monitoring.
Excellent communication skills, fostering effective communication and collaboration.
Experience with UI/UX design principles and practices.
Knowledge of build tools and bundlers like Webpack, Gulp, or similar.
Familiarity with RESTful APIs and integration with back-end services.
Deep understanding of security principles and practices, with experience in driving security initiatives.
Ability to manage risk, change, and uncertainty in a dynamic environment.
Experience with cloud services, preferably AWS, and CI/CD pipelines.
Strong strategic thinking to align team efforts with organizational goals.

💡 Responsibilities

Partner closely with product and design teams on discovery and experimentation to release solutions for impactful user and business problems.
Design and implement front-end architecture and systems focused on iterative development, reliability, and simplicity.
Develop features for the Calibrate Mobile App using React Native.
Manage technical dependencies, timelines, and deliverables for front-end projects.
Ensure high performance and responsiveness of applications, driving performance optimization initiatives.
Participate in code reviews, providing constructive feedback to ensure high-quality code.
Lead by example, demonstrating technical excellence, and provide mentorship to help team members grow.
Assist the team in making decisions that align with organizational objectives, supporting these decisions, and taking accountability for outcomes.
Foster collaboration within the engineering team through consistent communication and relationships with teammates, managers, and stakeholders.
Stay updated with the latest industry trends and technologies to bring innovative ideas to the team.

AWSLeadershipSoftware DevelopmentGulpHTMLCSSJavascriptReact NativeVue.JsAngularReduxReactCommunication SkillsCollaborationCI/CDRESTful APIs

Posted 5 months ago

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