Senior HRIS & HR Ops Analyst (HRIS)

3-5 years administering an HRIS platform, ideally ADP Workforce Now or Lyric. Proficient with employee lifecycle transactions (hires, job changes, terminations). Experience building reports for HR Operations or Shared Services. Experience managing a ticket queue without compromising quality.

Administer ADP Workforce Now / Lyric as the primary system administrator: configuration, testing, troubleshooting, and vendor coordination. Process employee lifecycle transactions with precision. Keep HR data clean through regular audits and cross-functional reconciliation. Triage and resolve HR Ops service tickets. Identify and fix recurring issues through configuration, automation, and documentation. Support annual HR cycles and system enhancements.