Customer Success Representative

2+ years of experience in customer success, implementation, or account management Proficient in Google Sheets, Excel, or other data analysis tools Strong growth mindset and results orientation Ability to influence through data analysis and compelling storytelling Exceptional communicator with strong presentation skills Highly organized with strong project management skills Thrives in dynamic, startup environments

Manage the end-to-end client lifecycle for partnership customers Lead implementation projects, defining and overseeing timelines Cultivate strategic, growth-focused relationships with customers Shape strategic initiatives for customer growth and expansion Provide clients with quantitative and qualitative data through reporting Develop and execute growth-oriented account plans