Senior/Staff/Principal Product Manager (CMS)

Understand lean product principles and how to apply them at various stages of the product life cycle Develop a product strategy that is informed by an understanding of the problem to be solved, prioritizes outcomes over feature sets, and establishes the direction of the product over time Ability to execute the product strategy by breaking down the product’s scope into usable chunks of value that can be realized sooner rather than later, creating and maintaining a prioritized backlog with validated user stories, and facilitating team ceremonies over the course of the product’s iterations Understand how to engage in the process of human-centered design in order to better inform product direction Ability to collaborate with folks outside of your discipline, such as researchers, designers, engineers, and others, in order to get things done Ability to manage clients and stakeholders in a way that builds trust, alignment, and healthy environments for individuals and teams Understand the merits of different software development methodologies (e.g., agile, lean) and how to put them into practice Commitment to equipping federal teams with documentation, training, and mentoring so improvements last beyond the contract Ability to work effectively in a professional services environment Passion for improving public outcomes through great government services Prior experience working in the civic tech space (nice-to-have) Experience working in a remote-team environment (nice-to-have)

Lead a cross-functional team of researchers, designers, engineers, and subject matter experts to build and ship high-impact products and services Translate needs from users and government partners into a product strategy, including vision, objectives, measures of success, product roadmap, and product backlog Manage the direction, scope, and priorities of the product initiative, building from user research to minimum viable products to scalable solutions Write user stories, prioritize stories, and build release plans Facilitate team ceremonies such as planning meetings, stakeholder syncs, and retrospectives Draw on data and feedback to inform the product strategy and roadmap Work in close partnership with government teams to transfer digital skills and product knowledge throughout the course of the project Creatively navigate bureaucratic challenges, paving the way for more intuitive processes in the future Collaborate with government partners to ensure compatibility with existing processes and technologies