Senior Salesforce Administrator

4+ years of hands-on Salesforce Administration experience in complex orgs. Willing to work US time (EST). Deep expertise in Salesforce Flow (advanced). Deep expertise in permission models & security architecture. Deep expertise in data modeling and schema design. Deep expertise in change management across sandboxes. Experience working with Salesforce managed packages, ideally OEM products. Salesforce Administrator Certification required; Advanced Admin or Platform App Builder strongly preferred. Prior experience with Lumary, Salesforce Health Cloud, or healthcare-focused Salesforce implementations. Understanding of healthcare service workflows, compliance considerations, and data sensitivity. Comfort operating in regulated environments with strict access and audit requirements. Strong debugging and root-cause analysis skills. Experience supporting Salesforce integrations (REST APIs, middleware, or vendor-managed integrations). Excellent written documentation and communication skills. Ability to operate independently and make sound technical decisions.

Own day-to-day administration of Salesforce (Enterprise) with Lumary-managed packages and OEM constraints. Configure and maintain complex objects, record types, page layouts, dynamic forms, flows, validation rules, and permissions. Act as the technical owner for Lumary releases, sandbox testing, regression testing, and production deployments. Design, build, and maintain advanced Salesforce Flows. Replace legacy workflow/process builder logic with optimized Flow-based automation. Own Salesforce data model health: relationships, indexing strategy, field usage, and scalability. Design and maintain data validation frameworks. Implement and maintain role hierarchies, permission sets, permission set groups, sharing rules, and field-level security. Ensure Salesforce configuration aligns with HIPAA-compliant workflows. Support and monitor integrations between Salesforce/Lumary and external systems. Build and maintain advanced reports and dashboards. Act as a technical advisor to operations, clinical teams, and leadership. Create clear documentation for system behavior, data definitions, and admin processes. Provide tier-2/3 support for escalated Salesforce issues.