3+ years' experience working within a Finance, IT or professional services technical support team. Strong organizational skills with the ability to manage and prioritise multiple activities. Strong experience and knowledge of various financial systems. Demonstrated ability to work in a support model. Skilled in identifying and implementing innovation and improvements in service delivery. Customer focused, flexible, results driven and used to operating in a period of change. Excellent communication skills. Strong analytical skills and attention to detail. Excellent organisational and project management skills. Demonstrate 'can do' attitude to problem solving. Willingness to develop new skills in a wide range of technology. Experience of IT and Finance operations and strong knowledge and experience in IT/Finance practices (desirable). Experience with financial and system related audits (desirable). Advanced Microsoft Excel skills (desirable). Experience with Microsoft SQL (T-SQL) or OQL highly advantageous (desirable). Understanding of databases, servers and system infrastructure beneficial (desirable). Experience managing or being involved with full life cycle projects beneficial (desirable). Experience in post-system transition activities and support (desirable). Process design, implementation, and optimisation (desirable). Collaboration with developers and technical teams (desirable). Strong business partnering with stakeholders (desirable).