Certified Medical Assistant (Full-Time)

Certified Medical Assistant 3-5 years’ experience as a Medical Assistant, preferably in primary care. At least 1 year of experience in telehealth is preferred but not required. Managerial or lead CMA experience preferred but not required. Experience with electronic medical records systems. Demonstrates awareness of medical/legal issues, patient rights, and compliance of all relevant guidelines including HIPAA. Ability to assess data appropriate to the age-specific needs of the patients.

Receive, triage, and respond to inbound requests from various parties via multiple channels. Assist with virtual care activities under clinician direction, including medical history, medication refills, and patient education. Assist with referrals, pharmacy questions, patient portal administration, and authorization of services. Answer calls and route incoming correspondence. Support patients and team members with video visit technology. Follow privacy policies and maintain confidentiality of protected health information. Perform administrative and operations duties as assigned.