Certified Medical Assistant (Full-Time)

Certified Medical Assistant 3-5 years' experience as a Medical Assistant, preferably in primary care At least 1 year of experience in telehealth (preferred but not required) Managerial or lead CMA experience (preferred but not required) Experience with electronic medical records systems Demonstrates awareness of medical/legal issues, patient rights, and HIPAA compliance Ability to assess data appropriate to age-specific patient needs

Receive, triage, and respond to inbound requests from various stakeholders via multiple channels. Assist with virtual care activities under clinician direction, including gathering medical history and communicating test results. Handle referrals, pharmacy questions, patient portal administration, and authorization of services. Answer calls and route incoming correspondence. Support patients and team members with video visit technology. Follow privacy policies and maintain confidentiality of protected health information. Perform administrative and operations duties as assigned.