Build, maintain, and deepen customer relationships across an assigned territory. Understand and develop creative solutions to business problems. Collaborate across Vonage teams for a unified approach to solution development. Ensure customer satisfaction, account retention, renewal, and revenue growth. Represent the full range of company products and services to assigned customers. Manage complete and complex sales-cycles, presenting to C-level executives. Forecast sales activity, pipeline management, and revenue achievement using Salesforce. Support implementation through ongoing customer contact.