Senior Project Manager - Digital Marketing

8+ years of project management experience in a digital marketing agency or similar environment Proven track record of improving profitability through operational excellence Experience managing cross-functional teams (designers, developers, strategists, media buyers) Direct experience with budget tracking, time management, and resource allocation at scale History of implementing and optimizing project management systems ClickUp Expert: Advanced proficiency required Experience with capacity planning tools Proficiency with time tracking systems Ability to build reporting and analytics dashboards Strong proficiency with Google Workspace (Docs, Sheets, Slides) Strategic Thinker Bias for Action Excellent Communicator Comfortable with Conflict Process-Oriented Coaching Mindset Candidates must be able to work standard USA business hours, Monday through Friday. Resumes must be submitted in English.

Deploy and manage real-time budget vs. actual tracking for all client accounts Establish weekly budget review cadence with account teams Create and enforce escalation protocols Build and maintain profitability dashboard for leadership Maintain visibility into team capacity across all departments Forecast resource needs and flag capacity constraints Balance workloads across team members Audit existing workflows and present gap analysis Identify and implement quick wins for efficiency Create urgency hierarchy and priority matrix Standardize project workflows in ClickUp Document all processes and train team Serve as the operational hub connecting various teams Resolve resource conflicts and timeline dependencies Ensure smooth handoffs between teams Facilitate communication Own the resolution of project-related client escalations Partner with Account Managers to manage client expectations Manage and mentor the Junior Project Manager Define clear task distribution for Sr. and Jr. PM roles Build a scalable PM function