Staff Analyst, Marketing

Bachelor's degree in Data Science, Economics, Statistics, Business, or a related field (Master's degree preferred). 8+ years of analytical experience in an e-commerce, marketplace, or home services-related field. Strong proficiency in SQL. Strong proficiency in data analysis tools such as Python or R. Expertise in data visualization tools such as Tableau, Power BI, or Looker. Proven ability to develop and apply predictive models to enhance marketplace performance. Strong communication skills to present complex data to cross-functional teams and non-technical stakeholders. Ability to manage multiple projects independently in a fast-paced environment. Experience in coaching or mentoring junior team members.

Analyze user behavior, marketplace dynamics, and service provider performance to identify growth opportunities and areas for improvement. Develop predictive models to enhance marketplace matching, pricing optimization, and user retention strategies. Provide data-driven insights for feature enhancements, platform updates, and A/B testing initiatives. Present findings and recommendations to senior leadership. Create dashboards and reports to monitor key marketplace metrics. Ensure data integrity by collaborating with data engineering teams. Mentor junior analysts and assist in refining analytics processes, models, and reporting tools. Stay current with trends in the home services industry, online marketplace developments, and emerging data tools.