Manager, Software Engineering

7+ years of experience in software development, including 3+ years in a management or technical leadership role. Product-oriented mindset, proven ability to connect engineering work to measurable business outcomes. Strong technical literacy with an up-to-date knowledge of modern cloud architectures (GCP, AWS, or Azure) and high-volume, scalable application development. Experience implementing or guiding teams on high availability and core observability concepts (SLOs, MTTD/MTTR). A track record of improving delivery predictability or reducing friction using concrete, structured actions. Excellent communication skills with the ability to create well-organized, concise narratives suitable for both technical and non-technical stakeholders. Demonstrated experience with cross-functional influence and effective stakeholder management. Readiness to openly accept mistakes, demonstrate clear reasoning, and preserve team and stakeholder trust under adversity. Exceptional coaching, mentoring, and people development skills.

Lead the team in delivering customer value. Articulate a long-term technical vision for the product. Collaborate with Product Management and Design to shape the future of the product. Apply technical literacy and judgment to guide the team on system complexity, scalability and reliability. Instill habits and practices to manage security, privacy, performance, cost. Drive improvements in observability, incidents prevention and response processes. Improve delivery predictability, remove friction points from the development process. Use operational data to influence future prioritization and drive effective corrective actions. Serve as a leader and coach responsible for the development, mentoring, and performance of team members. Foster open collaboration and establish/strengthen scalable team processes. Practice principled decision-making, encouraging healthy debate and building trust.