Remote Hotel & Resort Reservation Specialist
25000 - 65000 USD per year
Company:
Location:U.S.
Languages:English
Seniority level:Entry
Skills:
Communication SkillsMicrosoft ExcelProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingMicrosoft Office SuiteExcellent communication skillsAdaptabilityProblem-solving skillsMS OfficeResearchVerbal communicationActive listeningAbility to learnStrong communication skillsData entryCRM
Requirements:
Must be 18+ and legally authorized to work in the U.S. Excellent communication and customer service skills. Passion for travel and helping others create unforgettable experiences. Self-motivated with the ability to work independently. Comfortable using online booking platforms and learning new software. Prior experience in customer service or sales is a plus but not required.
Responsibilities:
Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers. Handle client inquiries, modifications, and cancellations in a professional and timely manner. Maintain accurate records of bookings and client interactions. Participate in training sessions and supplier webinars to enhance industry knowledge.
