Creative Lead for an E-Commerce Brand (US-based/Remote)

Experience coordinating creative teams or managing creative workflows. Strong understanding of basic creative processes (video, design, asset management). Excellent written and verbal communication skills. Strong organizational skills with attention to detail. Natural ability to motivate and elevate others. Familiarity with project management tools (Asana, ClickUp, Trello, Notion) is a plus.

Identify and recommend improvements for creative quality issues. Maintain brand consistency across all creative assets. Perform initial checks on assets to ensure they meet standards. Maintain daily communication with creative team members to resolve issues and gather updates. Report progress and relevant issues to leadership promptly. Provide positive feedback and encouragement to team members. Document action points and ensure follow-through. Provide weekly performance and pipeline reports with insights. Conduct weekly 1:1s with creative team members. Offer mentoring, skill-building suggestions, and feedback. Track individual and team performance. Identify training needs for creatives. Help mediate interpersonal issues or workflow conflicts. Keep morale high and foster smooth communication. Create a safe and supportive environment. Assist with resource balancing for overloaded or underloaded team members.