Senior Systems Analyst

Strong background in the Atlassian toolset, including Confluence, Jira, and Jira Service Management (JSM) Strong, hands-on experience in business requirements gathering and solution delivery Experience within Agile delivery teams Strong analytical, evaluative, and problem-solving skills Confident in engaging with and managing senior stakeholders and vendors Proven capability in mentoring and leadership

Configure, administer, and improve Confluence, Jira, and JSM Manage system environments, workflows, schemes, and automations Act as a point of escalation for system decisions and incidents Engage with stakeholders to understand, document, and communicate processes and requirements Support product manager with delivery planning and backlog prioritization Provide support and mentorship to peers