Sales Development Representative (Tech, SaaS, Cybersecurity)

Minimum of 2 years’ experience in sales, customer service, or a call center environment. Proven ability to meet or exceed performance targets in a fast-paced, outbound/cold-calling setting. SaaS/Tech industry experience strongly preferred. Exceptional communication skills—both written and verbal. Proficiency in using CRM platforms (e.g., Salesforce, HubSpot) and call management tools. Strong time management, multitasking, and self-organization skills. Ability to work independently in a fully remote team environment. Availability to work standard business hours across U.S. time zones (EST–PST).

Prospect potential customers through cold calls, outbound emails, and other methods. Qualify leads using the BANT framework. Articulate company offerings, address objections, and educate prospects. Book qualified meetings, demos, or consultations for Account Executives. Maintain accurate CRM records. Collaborate with Sales Managers and Account Executives. Share customer insights and feedback. Employ best practices in outbound sales and leverage technology.