Claims Team Lead

3+ years of experience leading and supporting a Claims Production team 2+ years reading and using claims data to identify trends, including inventory management Demonstrated capacity to balance competing priorities and continue to execute projects with excellence

Guide team metrics, including member and provider satisfaction, quality of care, and employee satisfaction Coach direct reports through a culture of feedback and development Serve as a central communicator, leading team huddles and providing feedback Manage daily team needs, including hiring, training, inventory, and scheduling Ensure compliance with all applicable laws and regulations