Strong procurement expertise with experience developing and delivering effective category strategies Subject matter expertise in business process outsourcing (BPO) - particularly customer support and operational services - as well as marketing services Proven track record of partnering with stakeholders to drive meaningful, measurable commercial value Confident in influencing senior stakeholders and guiding teams through complex commercial decisions Thrive in fast-paced, high-growth environments Comfortable owning initiatives end-to-end — from shaping strategy through to sourcing and contracting Enjoy working collaboratively across functions